Venue: De Vere West One Conference Centre, London

This National Summit focuses on delivering a person-centred approach to complaints handling, investigation, resolution and learning. Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints lead to change and improvements in patient care.

For further information and to book your place visit

http://www.healthcareconferencesuk.co.uk/nhscomplaints-handing-investigation-training or email kate@hc-uk.org.uk

Follow the conference on Twitter #NHSComplaints

A 20% discount is available by quoting ref: hcuk20asgbi when booking.

ASGBI welcomes members from all surgical fields.

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