Through national updates and case study presentations this conference will support you to measure, monitor and improve patient experience in your service, and demonstrate responsiveness to the feedback you receive. Sessions will include; learning from patients, delivering a patient experience based culture, measuring patient experience, demonstrating insight and responsiveness in real time, using patient experience to drive improvement, changing the way we think about patient experience, working with patients on co design and learning from excellence in patient experience practice.
For further information and to book your place visit
http://www.healthcareconferencesuk.co.uk/patient-experience-and-experiences-of-care or email firstname.lastname@example.org
Follow the conference on Twitter #PatientExp
A 20% discount is available by quoting ref: HCUK20ASGBI when booking.