Venue: De Vere West One Conference Centre, London
Difficult Encounters is a masterclass for health professionals who would like to understand more about the art and science of communication. It is an interactive and entertaining course that provides delegates with an opportunity to develop their communication skills with service users, their relatives and other members of staff both on the phone and face to face.
For further information and to book your place visit
http://www.healthcareconferencesuk.co.uk/difficult-encounters-masterclass or email firstname.lastname@example.org
A 20% discount is available by quoting ref: hcuk20asgbi when booking.