Complaints Handling, Investigating, Resolving and Learning for Clinicians and Managers in Health and Social Care

Monday 16 October 2017
De Vere West One Conference Centre, London

The recent CQC review highlights the importance of effective complaints investigation and ensuring the learning from complaints is embedded within the service. Chaired by Geoff Delissen Senior Policy Officer (Complaints) Department of Health this conference will provide a practical guide to handling, investigating, responding and learning from complaints in health and social care.

For further information and to book your place visit or email 

Follow the conference on Twitter #NHSComplaints

A 20% discount is available by quoting ref: HCUK20ASGBI when booking.

ASGBI welcomes members from all surgical fields.

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